Amazon and other retailers continue driving frustration-free packages

Clam-shell packages, and other hard to open packages designed to eliminate shrinkage in retail outlets have been the source of increasing consumer complaints in recent years. Most of them require tools such as scissors or box cutters to open. They are almost impossible to open without tools.
In a recent article, the NY Times reports that every year 6,000 Americans head over to emergency rooms because of injuries related to hard-to-open packages. Since the leading internet retailer Amazon does not have a brick and mortar store front to worry about inventory shrinkage, it has been pushing for easier to open packages, under a ‘frustration-free’ package drive.
